My Work

When participants leave one of my sessions, many ask me, “Where do all of your stories come from?” One of the most valuable parts of what I do is sharing stories that connect with audiences and inspire people to perform at a higher level.

My specialties include:

  • Establishing a corporate culture through storytelling
  • Using stories to motivate and inspire employees
  • Telling stories to ensure diversity and inclusion in the workplace
  • Teaching exceptional guest service skills and modeling those skills in the adult classroom
  • Facilitating sessions around leadership and motivating employees to perform at a higher level
  • Helping people to create their own engaging stories
  • Sharing tools to become an effective storyteller

My storytelling philosophy revolves around my ideas of the Three Ps:

  • Paint – Using tools to paint a vivid picture of the story
  • Pause – Using an effective pause to build anticipation
  • Punch – Ending the story with a memorable, emotional punchline

I have designed and facilitated sessions for the hospitality and entertainment industry through my twenty years of experience in Central Florida as a Training Manager for the largest vacation destination in the world.

I've been honored to design and teach opening team training for various operations, attractions, shows, resort hotels, and food & beverage locations in Central Florida. I've delivered training experiences that included dinosaurs, pirates, jungle skippers, ghosts, and, most recently, operations in a Galaxy far, far away...

I have also been invited to speak for large and small audiences about my passion for guest service, effective servant leadership, and the power of storytelling.

In 2019, I was honored to be the Keynote Speaker for the Texas Association of Literacy and Adult Education in Houston, Texas. I presented their keynote address, “Be My Guest: Modeling Service Skills in Adult Education,” as well as a breakout session, “Storytelling in the Adult Classroom.”

TALAE 2019 Conference - Keynote Speaker

(c) 2018 Craig Wingerson, Storyteller

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